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UK Government Launches AI Playbook: what it means for construction and insurance professionals

March 2025
Andrew Croft and Anna Benz

The UK Government has taken another step towards embedding artificial intelligence (AI) into public sector operations with the launch of its AI Playbook last month. This new guidance, developed by the Government Digital Service (GDS), aims to support civil servants in understanding and responsibly implementing AI. While the Playbook is primarily designed for government use, it has significant implications for businesses working with public sector bodies, including those in construction and insurance.

Key takeaways for construction and insurance professionals

  1. A stronger AI framework for public procurement

The AI Playbook provides public sector organisations with structured guidance on AI procurement, ensuring compliance with legal, ethical, and security requirements. For construction firms and insurers bidding on government contracts, understanding these AI procurement principles is critical. Suppliers will need to demonstrate how their AI-driven solutions align with best practices, particularly regarding risk management, data protection, and compliance with regulatory standards. Developing an AI policy which deals with these points would put a company in a good position to do so.

Additionally, companies will need to ensure that AI procurement decisions align with evolving regulatory frameworks and industry-specific compliance requirements. This could impact everything from contract negotiations to liability assessments in construction projects and insurance policies.

  1. Increased focus on AI safety and governance

The Playbook places significant emphasis on the safe and responsible use of AI, covering legal considerations such as data protection, intellectual property, cybersecurity, and ethical risk management. This aligns with growing scrutiny over AI’s role in decision-making, particularly in industries like insurance, where underwriting, claims processing, and fraud detection increasingly rely on AI-powered tools. Businesses should ensure their AI systems can withstand legal and regulatory scrutiny.

For insurers, this means reinforcing transparency in AI-driven risk assessments, ensuring that customers and regulators understand how AI influences decisions. Construction professionals implementing AI for project management, cost estimation, or safety monitoring should also consider best practices in risk mitigation and compliance.

  1. Implications for AI Adoption in construction

The government’s push for AI adoption is expected to accelerate the use of AI-driven solutions in infrastructure projects, digital twins, predictive maintenance, and safety monitoring. The AI Playbook provides insight into how public bodies might assess and approve AI-based tools in construction procurement. Contractors and suppliers leveraging AI should be prepared to meet transparency, accountability, and reliability requirements set by the government.

Moreover, firms that integrate AI into their operations – whether through automated compliance monitoring, predictive risk assessment, or smart construction management – will need to ensure their systems align with government standards. Failure to comply could impact eligibility for public sector projects.

  1. A roadmap for AI collaboration with the public sector

For businesses working with the UK public sector, familiarisation with the AI Playbook will be essential. It offers practical guidance on:

  • Understanding AI limitations and risks
  • Procuring AI solutions responsibly
  • Ensuring AI remains under meaningful human oversight
  • Complying with public sector policies and assurance frameworks

As AI continues to reshape the regulatory landscape, construction and insurance professionals should anticipate increasing expectations around due diligence, accountability, and governance when deploying AI solutions.

Looking ahead

With AI playing a growing role in government strategy, staying ahead of regulatory developments will be crucial for businesses operating in the public sector. The AI Playbook provides a blueprint for responsible AI implementation, setting expectations for companies looking to supply AI-enabled products or services. Those who proactively align their AI strategies with government best practices will be best positioned to succeed in an evolving market.

It will be important for those tendering for work in the public sector to consider, at the outset, the extent to which AI will be part of their deliverables or used in providing those deliverables. They should also consider developing a company-wide AI policy which aligns with the requirements of the Playbook and sets out the basis on which AI will be used.

Businesses should also anticipate further regulatory updates, as the government has signalled its commitment to refining AI guidelines to keep pace with technological advancements. Ongoing engagement with regulatory bodies and AI ethics experts will be key to navigating compliance risks and leveraging AI opportunities.

For further guidance on AI regulation, policies and procedures, and compliance in the construction and insurance sectors, contact our team at Beale & Co. You can also read our related articles, including ‘The EU AI Act: The Implications of the EU’s Artificial Intelligence Regulations for Construction,’ here for more insights on this evolving area.

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