A New Legal OmbudsmanSeptember 2010
A new regime called the Legal Ombudsman (“LeO”) will replace the Legal Complaints Service on 6 October 2010. The LeO will be responsible for dealing with complaints against lawyers.
According to the LeO, this marks the beginning of a very different approach to complaints handing.
Joe Eizenberg and Rhian Howell provide more details in the attached note.
Location: UKDownload PDF