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A New Legal Ombudsman

September 2010
Joe Eizenberg and Rhian Howell

A new regime called the Legal Ombudsman (“LeO”) will replace the Legal Complaints Service on 6 October 2010. The LeO will be responsible for dealing with complaints against lawyers.

According to the LeO, this marks the beginning of a very different approach to complaints handing.

Joe Eizenberg and Rhian Howell provide more details in the attached note.

Location: UK

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